The counselling process offered at Polo Health + Longevity Centre employs therapeutic models that are soundly based in theory. The development of humans is seen through the lens of "psychosocial interactions." We are now aware how important it is to understand psychological development in terms of its interaction with our social environment. The Professional Counselling Relationship is one where the counsellor has received training (and continues to receive training) in order to intentionally guide the patient through a self-determined change process. The patient is viewed as the "expert" on his or her life and the counsellor works in tandem with the patient to achieve self-determined goals. The counsellor listens, guides, comforts and challenges with both intuitive skills and practiced theories.
Professional Counselling helps give each patient the tools to effectively take charge of their lives and create the life that they want to achieve. Even though it could sometimes seem easier for someone else to make decisions, the professional counsellor is clear that the mandate is to support but never control. Because of experience working with many patients, our counsellors may see barriers that are hidden from the patient's view. Every patient is recognized to be uniquely valuable and deserving of care. The professional counsellor may take the role of mentor, teacher, coach, nurturer, and healer at different times for different reasons. However, it is important to understand that the most important role is that of companion. The journey through change is strenuous and having a 'trusted companion' eases the burden and makes success much more accessible.
Clinical Counsellors can provide support to people facing the following challenges, and more:
Polo Health + Longevity Centre
711 Columbia Street
New Westminster, BC V3M 1B1
During this exceptionally difficult time we have been closely monitoring what the public health officials have been sharing, and with that in mind, we are making important changes to the services we are offering at Polo Health + Longevity Centre.
At this time all non-essential visits have been moved to telephone consults and telemedicine.
Our front desk is open and available to help with your supplement needs, and for booking telephone appointments. As well, our pharmacy is open for all prescriptions. Hours are Monday-Friday 9:30am –5:30pm and Saturday 9:00am-5:00pm. If you wish to pick up supplements, please call ahead so we can get them ready for your pickup. If you are on the Pound-A-Day program, we encourage you to pick up your weekly B-12 shots so you can self-administer them at home. Dr. Polo and Dr. Kassam will follow up weekly by phone for the duration of your program and/or until we reopen for in-clinic visits. As the situation is changing rapidly, we want to make sure all of our patients are taken care of both physically and mentally. We continue to follow the situation closely and will continue to keep you all updated. Call in to book phone consults, refill your prescriptions, and pick-up any supplements you may need.
We recognize this is a trying and stressful time, and we urge to focus on your mental wellbeing through the chaos. Our team is still actively checking social media, and we are here to chat if you need anything.
Best In Health,
Dr. Allana Polo